top of page

Questions You Might Have

  • How do i track my order?
    As soon as your order is shipped you will receive a shipping confirmation with a tracking number via email or PostNord in-app message/email, PostNord Tracking
  • How long does it take for my order to arrive?
    It usually takes 1-2 days for your order to be shipped. Once your order has been shipped it takes about 2-3 business days for it to arrive.
  • Can I make changes to my order after it's been placed?
    Yes, we can arrange that. Please contact us via mail as soon as possible at: Unfortunately, we cannot do anything about shipments where we have already sent the packages.
  • What should I do if there's an issue with my order?
    Please contact us via mail: Mention your order number and what you need help with in the mail. We respond to all inquiries within 24 hours.
  • What is your return policy?
    You may return your product within 14 days after having received the order to be eligible for a refund. Exchanges are not accepted, please return you product and place a new order.
  • How do i return a product?
    Please contact us by mail: We will help you with your return.
  • What does it cost to return a product?
    You can read more about this here.
bottom of page